We believe in offering the very best value, quality, and selection. Plus, we want you to enjoy your purchase! In the event you wish to send a product back to us, you may return most unused items for a refund or exchange, minus shipping, within 90 days from the date of purchase unless noted below under exceptions and exclusions. Refunds are issued to the original form of payment.
For web orders, please contact our customer service team
(1-800-334-6541) to ensure your return or exchange is documented and any potential questions have been answered. In most cases, a return authorization will be provided, and, in every case, we’ll begin to keep an eye out for your return.
Good Sam Members who have maintained a continuous active membership status may return any unused and unopened product, purchased on Feb. 9, 2018, or later at any time. Good Sam Club members must be active on the date of product purchase. (Some exclusions apply.)
For Good Sam Protection Plans, simply return any Good Sam Protection Plan purchase to the store for processing or give us a call at 1-800-334-6541. Purchases paid for with a personal check are subject to a 14-day hold period prior to being eligible for return.
Please call our customer service department who can help get your points added.
8am - 11pm EST